Privacy Policy

Effective Date: January 1, 2022

Last Updated: August 20, 2025

1. Introduction

ParityX.com ("ParityX," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our freelance marketplace platform, including our website, mobile applications, and related services (collectively, the "Platform").

By using ParityX, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Platform.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Profile information (bio, skills, experience, location)
  • Payment information (credit card details, billing address)
  • Communications and messages sent through the Platform
  • Service-related information (project details, requirements, deliverables)
  • Verification documents (ID, certifications, portfolio items)

Usage Information

We automatically collect information about your use of the Platform:

  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies
  • Log files and analytics data

Third-Party Information

We may receive information from third parties, including:

  • Social media platforms (if you connect your accounts)
  • Payment processors and financial institutions
  • Identity verification services
  • Marketing and analytics partners

3. How We Use Your Information

We use the information we collect for various purposes, including:

Platform Services

  • Creating and managing your account
  • Facilitating transactions between buyers and sellers
  • Processing payments and preventing fraud
  • Providing customer support and resolving disputes
  • Matching buyers with appropriate service providers

Communication

  • Sending transactional messages and notifications
  • Responding to your inquiries and requests
  • Providing updates about Platform features and policies
  • Delivering marketing communications (with your consent)

Platform Improvement

  • Analyzing usage patterns and user behavior
  • Improving Platform functionality and user experience
  • Developing new features and services
  • Conducting research and analytics

Legal and Security

  • Complying with legal obligations and requests
  • Protecting against fraud, abuse, and security threats
  • Enforcing our Terms of Service and policies
  • Maintaining Platform integrity and user safety

4. How We Share Your Information

We may share your information in the following circumstances:

With Other Users

  • Profile information visible to potential clients or service providers
  • Communications related to specific projects or transactions
  • Reviews, ratings, and feedback
  • Public portfolio items and work samples

Service Providers

  • Payment processors and financial institutions
  • Cloud hosting and data storage providers
  • Analytics and marketing service providers
  • Customer support and communication tools
  • Identity verification and security services

Legal Requirements

  • When required by law, regulation, or legal process
  • To protect our rights, property, or safety
  • To investigate potential violations of our policies
  • In connection with business transfers or acquisitions

With Your Consent

We may share your information for other purposes with your explicit consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure server infrastructure and firewalls
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Platform. These technologies help us:

  • Remember your preferences and settings
  • Authenticate your identity and maintain your session
  • Analyze Platform usage and performance
  • Deliver personalized content and advertisements
  • Prevent fraud and enhance security

You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Platform. We use the following types of cookies:

  • Essential Cookies: Required for Platform functionality
  • Analytics Cookies: Help us understand user behavior
  • Marketing Cookies: Used for advertising and personalization
  • Preference Cookies: Remember your settings and choices

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Factors affecting retention periods include:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • Business and operational needs
  • User account status and activity

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

  • Request a copy of your personal information
  • Export your data in a portable format
  • Access your account information and settings

Correction and Update

  • Update your profile and account information
  • Correct inaccurate or incomplete data
  • Modify your communication preferences

Deletion and Restriction

  • Request deletion of your personal information
  • Restrict certain uses of your data
  • Deactivate or delete your account

Marketing Communications

  • Opt out of marketing emails and notifications
  • Manage your communication preferences
  • Unsubscribe from promotional content

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.

When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data, including:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions recognizing equivalent protection levels
  • Certification schemes and codes of conduct
  • Other appropriate safeguards as required by law

10. Children's Privacy

Our Platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

11. Third-Party Links and Services

Our Platform may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you access through our Platform. This Privacy Policy applies only to information collected by ParityX.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  • Post the updated Privacy Policy on this page
  • Update the "Last Updated" date
  • Notify you via email or Platform notification
  • Obtain your consent where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ParityX.com Privacy Team

Email: privacy@parityx.com

For general inquiries: support@parityx.com

We will respond to your privacy-related inquiries within a reasonable timeframe and in accordance with applicable laws.

This Privacy Policy is effective as of January 1, 2022

ParityX is committed to protecting your privacy and ensuring transparency in our data practices.